Tuesday, December 24, 2013

Bad Attitudes And Good Pizza

  This attitude of mine just keeps getting better.  I was explaining to a friend the other day that Its literally like climbing a mountain once you start.  Difficult to do, and one little slip sets you back 50 steps you've already taken.  But once you get used to the ideas, it becomes a little less steep, easier to climb and small mistakes aren't so costly to your progress.

  On duty at the FD yesterday, shift started at 0700 hrs.  "Red phone" rings at 0706 for a lift assist.  Oh, gonna be one of THOSE days.  Next to "I'm 'hurt' and want to go to the hospital instead of jail", lift assists are my absolute least favorite calls.  Nothing against the people that need our help, but these calls are such a pain in our butts.
  So we travel up to 123 Main St, all kinds of angry because we HATE these calls.  Wait for the garbage truck to get out of our way, park in front of the house and make our way up the drive.  A nice elderly (85) lady greets us at the door with a tear in her eye, a smile and a warm Thank You.  Find out the problem is her daughter who lives in the finished basement and is confined to a wheel chair.  Let's call her Agnes.  Agnes tells us that her daughter "Betty" was reaching for some cat food and fell out of her chair. Betty is downstairs sitting on the floor sobbing.  My partner tells her that she's not allowed to cry two days before Christmas, and that we're here to help.  She says she's embarrassed and angry that her F*&^*NG legs don't work anymore.  Move the wheelchair behind her, make sure she's not hurt from the fall, and she's back in her chair literally before she knows what happened.  Agnes starts with the "Oh my! God sent me two angels this morning!  Let me give you money for breakfast." Explain to her we're not allowed to accept gifts, and we're just doing our job. Exchange "Merry Christmases" she demands a hug from each of us, and on our way back to the station.  Great. I wanted to be angry and two NICE people just sucked it right out of me.

  See how that works?  NICE overrules ANGRY each and every time!  Positive vs. Negative!  Oh, but wait!  This one gets even better!

  Back at the station, around 0740, 0751 "red phone" rings again, and I can tell from the tone in my partner's voice, I know exactly where we're going. 123 Main St. Now my partner is really angry.  I ask if she's hurt or wants an ambulance, he says "Nope, she just fell again."  Since I was in charge that day, I made a decision to bring an ambulance with us anyways. No lights or sirens. I'm ANGRY, NOT going to do this all day!
  Pull up in front of 123 Main St. and my partner says "Oh, I saved this little tid-bit for you. She fell off the toilet this time." Now I'm UBER ANGRY.  I felt myself and my anger about to ruin my whole day.

  Decision time Bill.  You gonna let this negative kill your whole day?  Or are you going to do something about it right here, right now?

  Climbed out of the rig, and grabbed Agnes' empty trash can on the way up the drive.  Get to the side door, and Agnes is in tears, yelling down the stairs, Betty is yelling up the stairs, and I can tell my partner is angry.  WHOA!!! I'm putting the brakes on this shit right now.  I pull Agnes aside upstairs, calm her down real quick. She WANTS Betty to go to the hospital, Betty doesn't. Betty is about 35 years old and can make her own decisions.  Agnes informs me that Betty was in a bad car accident in 1988 and has been on Oxy since this past Halloween.  Then she got angry, started drinking heavily, and "gave up."  "Agnes, this is the first step to getting her some help.  I'll be right back, you stay here."  My partner and I get Betty back in her chair, and move her to the bottom of the steps so she can talk to her mother.  Then the fight starts again.  My partner gets on the steps to be in between them and I pull Agnes around the corner into the kitchen.  We both do our own things to diffuse the situation, Paramedics show up and head downstairs to talk to Betty.  After a lengthy conversation about her legs not working because of the edema, we ask Betty if she misses having breakfast with her mom upstairs in the dining room, and that the doctors can fix her legs, but she has to go to the hospital first.  She agrees and we start bringing her up the stairs, at the landing Agnes kisses her on the forehead and they both start crying.  Get Betty loaded up, make sure Agnes is OK. More hugs, and she tells my partner and I "Please be careful of your angel wings today, don't clip them on anything."
  Get back in the rig, proud of not letting a bad situation get worse, and overwhelmed with the help we just provided to this family

  Around 1045 the doorbell rings. A lady hands my partner a Pizza Joe's box, a note that reads "We pray for your safety while you look after ours. THANK YOU for all you do!" and a box of candy.  Another call almost immediately, diabetic emergency.  Meet the Paramedics in the driveway, we all go into a nice family that is very concerned about Grandpa.  Get some D50 on board and Grandpa wakes right up and says he feels great.  Thank Yous and Merry Christmas from the whole family as we leave. Talk to the Paramedics a minute in the driveway, and the conversation turns toward our pizza we have waiting for us at the station.  On it!  Get back to the station, open the pizza box.... COOKIES!!!  Who does that???  Grateful for the homemade cookies, but now my belly wants pizza.  Call our favorite pizza shop to order lunch, they don't open until 1600. DOH!  Thinking about pizza allllllll day, run a couple more uneventful calls, and call back to order pizza at 1700.  2.5 hour wait. Wow. Really?  OK.

  1930 rolls around, and FINALLY my partner goes to get the pizza we've been craving since 1100 this morning.  Now, the owner of said restaurant is a notorious tightwad.  Use 3 sugar packets in your iced tea and he'll charge you a nickel for the third one.  Well maybe not that bad, but you get the idea.  My partner gets back with the long awaited pizza, and informs me that said tightwad didn't charge us a dime for it, and said "Merry Christmas!"  Open the box, and it was cooked to perfection. It was glorious.

  The best pizza I've ever eaten.

Sunday, December 15, 2013

Freak On A Leash

  Ok, I know the title is technically wrong, but its my blog and I can capitalize whatever letters I want. LOL!

  Interesting week I've had!!!  But as always, lessons to be learned!

  First, this blog's title "Freak On A Leash"  that is so true right now.  I honestly feel like I'm thinking like a Paramedic already, and I'm not even done with EMT school.  I've embraced the EMS world, I want to know MORE MORE MORE, such a hunger for knowledge that I don't have right now which is the Freak part.  Licensure and protocols are my leash right now, but my mind is going crazy.  It saw something it likes, and a new way to learn to help others. It's ON now!

https://www.youtube.com/watch?v=jRGrNDV2mKc

  So earlier in the week I had a geriatric Pt that was having some major issues.  He was talking to us.  Then he went south IN A HURRY.  Long story short, long history of medical problems and he was laying on the floor for upwards of 14 hours when we found him.  He died two days after I helped him.  I was one of the last people he talked to.  Circumstances didn't permit, but I'm certain he had stories that I would have been enthralled in listening to.

 Rule #1: People die. Rule #2: Firemen can't change rule #1.

  So, I felt bad. Then I decided nothing I did or didn't do would have changed Rule #1.  But what I can change, is LEARN something from this call.  So I shared with my EMT classmates, and we have had a fantastic discussion about it.

  Fast forward to yesterday.  Find out the above Pt has passed. Snow storm, spend the day on duty shoveling snow. Just tired, and one of those "don't want to do this" type of days.  I normally try to go to bed around 10:00, but something in my gut wouldn't let me.  Then it started.  11:40, car wreck we really didn't need to be at. Four "I need a Bambalance" phone calls. No rest for the wicked, up all night.

  6:00 A.M. get a call for a woman that fell out of bed and hit her head.  Send an ambulance.  15 min later the ambulance company calls back, "Crew on scene is requesting assistance. Pt is 512 pounds." REALLY?  I'm an hour from going home!  So I get out of bed, all kinds of pissed off.  Arrive on scene. She's on the floor, BITCHING. Her husband is pissed, Ambulance crew is pissed, I'm pissed!  And she keeps bitching EVERY time we try to move/help her.

  Then it hit me!!!!  I was UBER nice to her!

  "Barby, My name is Bill. I'm with the Fire Department. I KNOW you're in pain. I KNOW you're embarrassed.  There are SEVEN people here to help you.  We would all rather be somewhere else, and I know you would like us to be somewhere other than in your house.  What we need you to do, is help us.  Its going to hurt, its going to be embarrassing, but if you help us it will go much quicker, and you can get on with your life without all these strangers in your house."

 And whaddayaknow? Badda bing, back in bed she went!

It's ALL about the positive attitude!!!!  EVERYONE including the patient was negative when I walked in.  What would me adding more negative have done to the situation?  Nothing good.  But just a LITTLE positive from me, turned that whole situation around for the better.

BE THE ONE!

Wednesday, December 4, 2013

Think the right way, do the right thing.

  So last week I had an interesting run in with Karma, God, whatever you choose to call it.  I call it God.

  Part time job took me to Altoona PA.  What a cool town! Typical Pittsburgh type town, mountains on one side, river on the other.  I got into the shady part of town and noticed a few homeless people meandering about.  Felt bad, but really didn't think anything about it as I was more concentrating on my job and what I would be doing a few moments into the future.  Setting myself up so "Future Bill" would be happy with what I'm doing right now.  That's a WHOLE different entity in itself, I'll get more into that part in the near future.
 
  So I get to the salvage yard in Altoona, GREAT people work there! Helped me out a ton and treated me like I owned the place.  Even though I was only there to look at a burned up car.
 
  Got done looking at the car, made my phone calls to clients and office.  Then my mind starts.  I KNOW Andrew Carnegie was in Altoona for a short time in his life, wonder if there is a museum, statue, anything I could stop and look at.  Found a railroad museum but didn't stop for some reason.  The reason would be revealed later in the day.  In case you're wondering, Andrew Carnegie started as a telegraph runner, then migrated to the Pennsylvania Railroad upon his family moving from Scotland to Pittsburgh.
 
  So I drive my butt back home, and need to make a stop for supplies to deep fry my turkey.  On the ride home I start thinking about the upcoming Thanksgiving and the homeless guys I saw earlier in the day in Altoona. I'm not getting into specific locations to protect the innocent.  Stop at a Walmart in a plaza.  Run in, get my stuff, he goan!  Homeward bound, 4 days off for both my cute blonde wife and myself! CAN'T WAIT to spend time with her and our dysfunctional family!

  At the traffic light on the way out of the plaza sits a disheveled homeless man holding a sign that read "Homeless. ANYTHING will help. God Bless."  I only had a few moments before the light changed, but I noticed he's huddled up protecting himself from the cold and hasn't shaved in quite some time.  Light changes, and I'm on my way.  About a half mile down the road, I hear myself "You should do something!"

  So I turn around and head to KFC.  Buy a 10 piece meal deal and ask if they have coffee, it's COLD outside.  She says no, so I pay for the meal and head to BP because I know they have coffee.  On the way past the homeless guy (he was in between KFC and BP) I notice he has a dog with him.  DAMMIT!  I get to BP, get a large coffee with all the fixings separate because I don't know how he likes his coffee, buy a bag of Cheez-Its for the dog, my dog LOVES Cheez-Its so that was my best bet.  Tell the lady at BP what I'm up to, she thinks its great.  I go to the check out counter and there is a power ball ticket with a note that reads "I'm a mistake. PLEASE buy me!"  Oh HELL YEAH I bought it for $6!

  Make my way back up to the plaza to drop off my care package.  As soon as he sees me get out of the truck, he gets up and starts walking towards me.  I tell him lunch is on me today, and explain the Cheez-Its.  He says he doesn't know if his dog likes them or not, "But lets find out."

  Ya know what my man did?  He fed his dog first.  Didn't take a sip of coffee, didn't root through the bag to see what I bought him.  He got the dog dish out and filled it with the Cheez-Its.  I get back in my truck, and as I'm pulling away I see the cops pull up.

 With this new way of thinking, I'm trying VERY hard to keep all negative thoughts out of my head.  Its just my brain being bored, and I don't need it.  I very politely use my conscious brain to tell my subconscious brain "Thanks for the input! But you're not needed." and force myself to think something positive instead.  What happened next amazed me.  When I saw the cops pull up, I immediately thought "Aw crap, now I got him in trouble."  And without TRYING my brain went immediately POSITIVE and said "No, now he has a warm place to sleep, and an avenue for help because of you!"

  Think right, do right!  What a lesson I learned from a homeless man that day.  No, I didn't win anything on the powerball. What I did do was restore faith in humanity to the girls at KFC and BP and helped a fellow man.  A man who was more concerned about his dog's hunger than his own.

  With my heart smiling, I drove home. Positive thoughts, and had a wonderful meaningful Thanksgiving with my family and friends.


  The turkey turned out perfect. And all was right with the world.